I am convinced that innovation at established companies is dramatically changing our lives and world, yet we don’t have the language or mechanisms to talk about it.

As a result, its impacts often go unrecognized or undervalued. Also, since much of the innovation conversation is narrowly focused on startups or technologies, larger issues, like the effects of digital experience on our politics or culture, don’t get the attention they arguably deserve.

My work is focused on empowering clients and consumers to see and act on these insights.